Financial Counseling Representative

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Deliver outstanding financial counseling assistance to patients

• Engage with patients to explore payment alternatives

• Confirm insurance eligibility and clarify benefits

• Aid in completing Medicaid and financial assistance applications

• Work in partnership with care teams and revenue cycle departments

⛳️ Requirements

• Excellent customer service background

• Strong communication and interpersonal abilities

• Authentic compassion, empathy, and patience

• Capability to articulate financial and insurance concepts effectively

• Proficiency in multitasking and swift prioritization

• High School Diploma or GED

🏝️ Benefits

• Competitive benefits package

• Health insurance

• Paid time off

• Opportunities for advancement within R1

• Collaborative team environment