Crisis Counselor

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver crisis intervention, emotional support, and resources through telephone communication.

• Provide crisis-counseling services aiming to respond to 95% of calls within 20 seconds or fewer.

• Conduct safety assessments, develop safety plans, de-escalate situations, and follow up with individuals seeking help.

• Act as a mandated reporter in instances of suspected abuse or neglect.

• Keep accurate and comprehensive contact reports.

• Guide and mentor volunteers throughout their training process.

• Participate in regularly scheduled meetings for the Suicide Prevention Center.

⛳️ Requirements

• At least six months of relevant experience in behavioral health.

• Preferred one year of experience in crisis intervention or suicide prevention.

• Must have a high school diploma or equivalent.

• Aged 18 years or older.

• Strong interpersonal skills are essential.

• Excellent multi-tasking and time management abilities.

• Proven proficiency in utilizing web-based platforms and electronic documentation systems.

• Access to high-speed internet with an active Ethernet connection.

• Must be empathetic, flexible, and adaptable.

• Open availability and flexibility to work within the program’s operating hours.

• Dependable with the ability to adhere to schedules.

• Required to complete annual continuing education trainings.

• Knowledgeable in all job-specific skills.

🏝️ Benefits

• Loan repayment programs available.