Financial Aid Assistant

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Conduct interviews with candidates who are applying for financial aid to determine their eligibility.

• Encourage applicants to reach their maximum potential and strive for excellence.

• Ensure that applicants are treated with fairness, respect, impartiality, and objectivity, adhering to all accreditation and compliance standards.

• Communicate with applicants promptly, ensuring that the customer service provided meets or exceeds expectations.

• Review applicant documentation for completeness and accuracy.

• Perform additional responsibilities as assigned by the VP of Student Finance and the Associate Director of Financial Aid.

⛳️ Requirements

• A high school diploma or GED is required.

• 1 to 2 years of professional experience in higher education financial aid or a related field, with a demonstrated understanding of the financial aid process.

• Exceptional customer service skills, including proficiency in phone and email communication.

• Strong presentation, organizational skills, and a keen attention to detail.

• Capability to manage multiple projects simultaneously in a collaborative setting.

• Proficiency in working within a virtual environment, utilizing various software applications concurrently, such as MS Office, Canvas, CampusVue, Gmail, and Zoom.

• Participate in required annual trainings as requested on campus.

🏝️ Benefits

• Medical

• Dental

• Vision

• HSA

• Telemedicine

• An Award-Winning Wellness Program

• Tuition Assistance Program

• Short- and Long-Term Disability Options

• Life Insurance

• Employee Assistance Program

• 401K with Company Match

• Generous Paid Time Off

• Volunteer Paid Time Off

• 11 Paid Holidays

• An Empowering Company Culture

• Computer Equipment Provided

• Work from Home