Finance Systems Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operations of NetSuite and other Finance Business systems, providing user support and troubleshooting.

• Administer and support the NetSuite ERP, concentrating on Financial, Advanced Revenue Management (ARM), and Zone billing modules.

• Configure, customize, upgrade, and maintain systems while adhering to change management, ITGC, and SDLC processes.

• Develop and uphold workflows, custom fields, and scripts.

• Manage integrations of NetSuite with other business systems.

• Supervise user access management, segregation-of-duties reviews, and quarterly/annual review procedures.

• Govern and sustain general ledger accounts, cost centers, products, and other structures that support stakeholder reporting.

• Manage ticketing systems through resolution of cases and change requests.

• Optimize system settings, workflows, and customizations.

• Ensure data integrity and compliance with SOX regulations.

• Train and assist end users.

• Oversee and configure finance transformation projects throughout the order-to-cash cycle.

• Collaborate with Sales, Legal, Engineering, Finance, IT, Sales Operations, and Business Applications teams.

• Identify, scope, and prioritize projects; develop plans, timelines, milestones, and resource requirements.

• Establish data-driven frameworks to assess program success and business value.

• Ensure proper procedures, processes, and change controls for production changes and implementation projects.

• Create dashboards, reports, and visualizations for Finance using NetSuite and Grafana.

⛳️ Requirements

• Bachelor's Degree or higher in computer science, information technology, accounting, finance, or a related field.

• Over 6 years of progressive experience as a Finance System Administrator with NetSuite and financial systems tools like Zip, Avalara, and Expensify.

• Practical IT support experience, including troubleshooting and resolving functional and technical issues.

• Experience with data migration, data mapping, and data integration within NetSuite.

• Familiarity with NetSuite Advanced Revenue Management (ARM), Zone and Company billing modules, and Salesforce integration.

• Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building.

• Understanding of ITGCs and experience in SOC, ISO, and SOX compliant environments.

• Proven experience integrating accounting systems with Salesforce/SFDC, ideally including CPQ.

• Advanced-level knowledge of NetSuite ARM.

• Familiarity with project management concepts and tools such as GitHub, Monday.com, and Miro.

• Strong analytical and troubleshooting skills.

• Knowledge of order-to-cash, procure-to-pay, and record-to-report accounting processes.

• Ability to operate in a fast-paced global and remote environment.

• Capability to work both independently and collaboratively in a team setting.

• Exceptional cross-functional communication skills.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote work.

• Opportunities for career advancement.

• In-person onboarding.

• 30 days of annual leave per year, including 3 Grafana Shutdown Days.

• Global annual leave policy.

• Transparent communication and regular updates across the company.

• Freedom and support to innovate.

• Empowered, high-trust teams.

• Approachable and engaged leadership.

• Equal opportunity employment.