Finance Systems Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee daily operations of NetSuite and other Finance Business systems, including user assistance and troubleshooting.

• Administer and provide support for the NetSuite ERP, concentrating on Financial, Advanced Revenue Management (ARM), and Zone billing modules.

• Execute system configuration, customization, upgrades, maintenance, change management, ITGC, and SDLC compliance.

• Create and maintain workflows, custom fields, and scripts.

• Manage integrations of NetSuite with other business systems.

• Supervise user access management, segregation-of-duties reviews, and periodic review processes.

• Govern and maintain general ledger accounts, cost centers, products, and other structures that support stakeholder reporting.

• Handle the ticketing system until resolution.

• Enhance system settings, workflows, and customizations.

• Ensure data integrity and compliance with SOX.

• Train and support end users.

• Manage and configure finance transformation projects aimed at the order-to-cash cycle.

• Collaborate with Sales, Legal, Engineering, Finance, IT, Sales Operations, and Business Applications teams.

• Identify, scope, and prioritize projects; develop plans, timelines, milestones, and allocate resources.

• Establish data-driven frameworks to evaluate program success and business value.

• Ensure appropriate procedures and change controls for production changes and implementation projects.

• Create dashboards, reports, and visualizations for Finance using NetSuite and Grafana.

⛳️ Requirements

• Bachelor's Degree or higher in Computer Science, Information Technology, Accounting, Finance, or a related field.

• Over 6 years of progressive experience as a Finance System Administrator with NetSuite and financial systems tools such as Zip, Avalara, Expensify, etc.

• Practical IT support experience, including troubleshooting and resolving both functional and technical issues.

• Experience in data migration, data mapping, and data integration within NetSuite, including Advanced Revenue Management (ARM), Zone and Company billing modules, and Salesforce integration.

• Administrator-level expertise in privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report creation.

• Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments.

• Proven experience integrating accounting systems with Salesforce/SFDC, ideally including CPQ, and proficient knowledge of NetSuite ARM.

• Familiarity with project management concepts and tools like GitHub, Monday.com, and Miro.

• Strong analytical skills and capability to troubleshoot complex system issues.

• Understanding of core accounting processes such as order to cash, procure to pay, and record to report.

• Ability to thrive in a fast-paced global and remote environment.

• Capability to work both collaboratively in a team setting and independently.

• Exceptional communication skills with the ability to engage cross-functionally.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote, global culture.

• Opportunities for career growth.

• In-person onboarding.

• 30 days of annual leave per year.

• 3 annual leave days designated for Grafana Shutdown Days.