Finance Manager – Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Develop, sustain, and enhance financial models aimed at forecasting fulfillment costs, including variable costs per unit/order, labor, and fixed expenses.

• Manage variable fulfillment cost and fixed fulfillment expenses, which encompasses decisions regarding equipment and leasing.

• Direct the annual operating plan (AOP) for variable and fixed fulfillment in collaboration with fulfillment center directors.

• Create monthly, quarterly, and annual reports along with variance analyses for operations and senior leadership.

• Conduct ad hoc analyses to uncover trends in variable fulfillment cost drivers and ensure forecast accuracy.

• Evaluate KPIs such as units per hour (UPH), variable cost per unit, and overall fixed spending.

• Consolidate data from multiple systems into a unified reporting view.

• Oversee labor planning for fulfillment centers, which includes determining hourly labor requirements, managing attrition, and structuring shifts.

• Assess the financial ramifications of process alterations and capex/opex trade-offs while monitoring initiative performance.

• Assist with month-end closing activities alongside the Accounting team.

• Collaborate daily with fulfillment center directors and Operations leadership, acting as their analytical resource.

• Contribute to strategic cost-optimization and efficiency initiatives, including the launch of new fulfillment centers.

• Travel to one or two fulfillment centers annually.

• Attend company-wide summits twice a year at the Los Angeles, California headquarters.

⛳️ Requirements

• 5–7 years of experience in FP&A, operations finance, strategic finance, or a related analytical discipline, with recent experience at the senior analyst or manager level, focusing on hands-on analytics.

• Bachelor's Degree in Finance, Accounting, Economics, or a related field.

• Strong preference for fulfillment center or operations finance experience; experience in e-commerce, retail, or CPG is advantageous.

• Proven track record of constructing financial and operational models from the ground up, with the operational insight to understand a model's intended function.

• Proficient in advanced Excel and Google Sheets, with a strong comfort level in complex financial modeling.

• Exceptional analytical abilities, capable of integrating large, imperfect, multi-source data sets into actionable insights.

• Experience with SQL is a significant plus; familiarity with BI tools (Domo, Tableau, etc.) is also beneficial.

• Knowledge of AI tools such as Claude for enhancing modeling and analysis, as well as a perspective on their value-add.

• Experience with ERP/planning tools (NetSuite, Adaptive, etc.) is advantageous; these tools can be learned on the job.

• Outstanding communication skills, including the capability to present and defend analysis to senior leadership.

• Highly organized with meticulous attention to detail and the ability to juggle multiple priorities in a fast-paced environment.

• Willingness to travel to one or two fulfillment centers per year.

• Employment with Thrive Market necessitates that employees reside in the United States and maintain this status throughout their employment.

🏝️ Benefits

• Comprehensive health benefits including medical, dental, vision, life, and disability coverage.

• Competitive salary plus equity options.

• 401k retirement plan.

• Nine observed holidays.

• Flexible Paid Time Off policy.

• Subsidized ClassPass Membership granting access to fitness classes and wellness and beauty experiences.

• Opportunity to work in our beautiful office located in Playa Vista.

• Complimentary Thrive Market membership with an exclusive employee discount.

• Coverage for Life Coaching and Therapy Sessions through our holistic mental health and well-being platform.

• Stock options available.

• Health and wellness benefits provided.