Field Technician

This is a fully remote position, open to applicants in Texas.

📋 Description

• Offer technical assistance to address network performance challenges and aid in the resolution of outages.

• Oversee smaller projects or segments of projects, providing precise status and progress updates as needed.

• Identify and suggest enhancements related to maintenance and repair activities to senior personnel and management.

• Collaborate with senior technicians to develop job aids, scopes of work, and procedural documentation.

• Complete necessary training to keep up-to-date with systems, products, and organizational standards.

• Engage in continuous learning to fulfill training requirements and remain knowledgeable about existing and new systems and products.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience is required.

• 2–4 years of experience in field operations, maintenance, or similar technical roles.

• 2–4 years of experience in wireless telecommunications or a related industry.

• Knowledge of electronics is essential.

• Basic operational understanding of circuits, including RF transmitters, antenna systems, fiber optics, microwave radio, and AC-DC power systems.

• Experience with Nokia RAN equipment is required.

• Familiarity with Ceragon Microwave technology is an advantage.

• Strong attention to detail is essential.

• Problem-solving abilities are required.

• Proficiency in computer programs such as Microsoft Office is necessary.

• Understanding of Internet Protocol and the integration of AI into logical components.

• Exceptional verbal and written communication skills are a must.

• Self-driven with a proactive approach to achieving company goals and objectives.

• Basic leadership capabilities and the ability to prioritize and manage multiple tasks effectively.

• Adaptability to rapidly changing environments and priorities.

• Willingness to work independently as well as collaboratively within a team.

• Capability to lift 50-70 pounds and work outdoors in various weather conditions.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible spending account.

• 401(k) plan.

• Employee stock grants.

• Employee stock purchase plan.

• Paid time off along with up to 12 paid holidays.

• Paid parental and family leave.

• Family-building benefits.

• Back-up care options.

• Enhanced family support initiatives.

• Childcare subsidy available.

• Tuition assistance programs.

• College coaching services.

• Short- and long-term disability coverage.

• Voluntary Accidental Death and Dismemberment (AD&D) coverage.

• Voluntary accident insurance.

• Voluntary life insurance options.

• Voluntary disability insurance.

• Voluntary long-term care insurance.

• Discounts on mobile services and home internet.

• Pet insurance options.

• Access to commuter and transit programs.