Field Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture trusted relationships with clients and stakeholders.

• Forge alliances and collaborations with subcontractors.

• Enhance customer satisfaction and Net Promoter Score (NPS) metrics.

• Ensure all assigned tasks are executed safely and comply with industry standards.

• Complete client and company checklists, photographic documentation, and test results, typically submitted to management electronically within 24 hours of task completion.

• Regularly update Project Managers on job progress and any issues encountered.

• Provide after-hours or emergency services as required.

• Conduct surveys and quality audits as necessary.

• Follow existing company policies, standards, and controls, including utilizing App-based tools.

• The majority of work will take place at client locations.

• The installation of cabling infrastructure includes, but is not limited to:

• Single/Multi-mode fiber 50/62.5

• Copper Category 3, 5e, 6, shielded in both horizontal and backbone applications.

• 18/2 twisted pair cabling.

• Floor mount and wall mount racks/cabinets.

• Proper grounding applications.

• Installation, troubleshooting, and servicing in the following areas: POS, CCTV, video monitoring, security systems, computer and low voltage cabling equipment.

• Installation of various equipment in furniture, cabinets, and closets.

• Installation of high-speed circuits, routers, switches, and modems.

• Installation of Cisco and Adtran high-speed circuits, routers, and switches.

• Maintain a Company-issued fleet vehicle properly.

⛳️ Requirements

• Proficient experience working with subcontractors.

• Extensive experience in cabling infrastructure installation, termination, and testing, including but not limited to:

• Single/Multi-mode fiber 50/62.5

• Copper Category 3, 5e, 6, shielded in both horizontal and backbone applications.

• 18/2 twisted pair cabling.

• Floor mount and wall mount racks/cabinets.

• Proper grounding applications.

• Experience in installing, programming, and servicing various telephone, PBX, and key systems.

• Experience in installing, troubleshooting, and servicing at least two of the following areas: POS, CCTV, video monitoring, security systems, computer, and low voltage cabling equipment.

• Knowledge of high-speed circuits, routers, switches, and modems.

• Familiarity with Cisco and Adtran high-speed circuits, routers, and switches.

• A valid driver’s license.

🏝️ Benefits

• Comprehensive benefits package.

• Medical coverage.

• Dental insurance.

• Vision care.

• 401K matching program.

• 28 PTO days, including company holidays.