Field Support Representative – Diagnostic

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Instruct veterinarians on the optimal utilization of IDEXX Analyzers.

• Offer onsite technical assistance during essential customer visits.

• Formulate strategies to uphold customer accounts through education and tailored solutions.

• Coordinate the schedule for customer visits according to individual requirements.

• Collaborate effectively with an internal team.

⛳️ Requirements

• Minimum of 3 years of experience in a veterinary practice or relevant work experience, along with familiarity with IDEXX products.

• Proficient in establishing relationships with diverse personalities.

• Strong communication and teamwork skills with customers, management, and colleagues.

• Experience in computer networking is an advantage!

🏝️ Benefits

• Immediate on-the-job training and opportunities for career growth (prior experience is not necessary).

• Additional benefits include, but are not limited to, financial support.

• Pet insurance.

• Resources for mental health support.

• Paid days off for volunteering.

• Matching donations for charitable foundations.

• And much more!