Field Strategist – Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in thorough technical exploration within designated strategic accounts to evaluate platform readiness, assess limitations, and pinpoint high-value adoption opportunities across GitLab and the GitLab Duo Agent Platform.

• Spearhead architecture and delivery design for intricate enterprise environments where platform migration, regulatory requirements, and product boundaries converge.

• Collaborate with customer stakeholders and GitLab account teams to rank use cases based on business significance, technical viability, repeatability, and long-term platform benefits.

• Create and develop bounded proofs, prototypes, deployment models, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.

• Design self-managed and enterprise deployments, covering runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.

• Transform recurring field patterns into reusable resources such as runbooks, templates, design notes, technical documentation, product briefs, and reference architectures applicable across multiple accounts.

• Contribute code, technical designs, or architectural modifications when strategically important, in collaboration with product and engineering teams, to address upstream blockers.

• Travel as required for strategic customer interactions, architecture workshops, and team coordination, with anticipated travel up to 50%.

⛳️ Requirements

• Proven experience in software engineering, platform architecture, forward-deployed engineering, technical consulting, or comparable customer-facing engineering positions.

• Strong foundation in software engineering, encompassing the ability to read, analyze, and contribute to production systems, preferably with experience in Ruby on Rails and/or Go.

• Excellent systems design and software architecture abilities, with experience in assessing APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational trade-offs.

• Practical experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.

• Familiarity with infrastructure as code and enterprise deployment tools such as Terraform, Ansible, Helm, or similar methodologies.

• Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limitations of AI systems in production settings.

• A history of creating reusable technical assets that endure beyond a single engagement, alongside strong written and verbal communication skills for providing technical design and architecture direction.

• Confidence in leading discussions with senior stakeholders across security, compliance, engineering, platform, and business teams, particularly in complex enterprise environments.

🏝️ Benefits

• Comprehensive benefits to enhance your health, finances, and well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental leave.

• Support for home office setup.