Field Services Technician, Level 2

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Perform corrective and preventive maintenance on Cubic equipment.

• Promptly respond to equipment repair needs and adhere to maintenance protocols.

• Engage in training and continuous enhancement of skills.

• Reduce downtime during fault callouts.

• Aid in the installation of equipment.

• Adhere to Health and Safety regulations and quality standards.

• Manage the delivery and collection of equipment modules.

• Support Management in project-related tasks.

• Act as a substitute for the Field Service Team Leader when necessary.

• Conduct vehicle stock assessments.

• Follow organizational policies and procedures.

• Maintain the assigned vehicle and uphold FORs accreditation.

⛳️ Requirements

• Practical experience in a technical service or maintenance setting.

• Relevant engineering qualification.

• Excellent customer service and communication abilities.

• Valid clean driving license.

• HNC or equivalent in Electronics or Mechanical Engineering (preferred).

• Familiarity with SLA-driven contracts (preferred).

🏝️ Benefits

• Fully maintained company van.

• Complete quality toolkit and PPE supplied.

• Overtime opportunities available.

• Clear career progression path at technician level.

• Annual performance and merit evaluations.

• Participation in the Nectar rewards program.

• Fully expensed position.

• Home starting point.

• Scottish Widows pension scheme.

• Medicash medical coverage provided by the company.

• Comprehensive technical training and mentoring program.

• Paid sick leave.

• 23 days of annual leave.