Field Service Technician – Separation Equipment

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct routine maintenance, diagnostics, and repairs on industrial centrifuges.

• Diagnose and resolve mechanical and process-related challenges.

• Offer onsite technical assistance and customer training.

• Ensure all tasks are performed safely and in accordance with company and customer standards.

• Update customers on job status, required parts, and recommendations.

• Produce precise service reports and maintain documentation.

• Follow up with customers post-service to verify correct operation.

• Engage in rotating on-call service support during evenings and weekends.

• Travel to customer locations throughout the Midwest.

⛳️ Requirements

• High school diploma or GED required.

• Strong mechanical skills and experience with hand tools.

• Capability to troubleshoot and independently resolve issues.

• Excellent customer service and communication abilities.

• Basic computer proficiency (for reports, emails, and documentation).

• Willingness to travel up to approximately 75% of the time.

• Availability for scheduled weekend and after-hours duty rotations.

🏝️ Benefits

• Competitive hourly wage with overtime and travel compensation.

• Health insurance with HSA option available.

• Dental and vision coverage.

• 401(k) plan with employer matching contributions.

• Paid time off for vacation, sick leave, and holidays.

• Life and disability insurance provided.

• Access to an Employee Assistance Program (EAP).

• Wellness program included.