
Field Service Technician II
Posted 2 hours ago

Posted 2 hours ago
This is a fully remote position, open to applicants in Kentucky.
• Travel daily to various locations in and around the Lexington area
• Troubleshoot, service, install (deploy), and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment
• Maintain a field service log and filing system
• Conduct follow-up calls with customers to ensure satisfaction with the work performed
• Responsible for addressing daily service repair needs and enhancing customer satisfaction
• Install, repair, and maintain equipment in the field; provide customer training as needed
• Complete all scheduled maintenance within the required deadlines
• Document all inspections, maintenance, and repair work, submitting paperwork promptly
• Maintain an accurate inventory of parts and tools
• Review all logs for outstanding issues and prepare formal reports for customers as necessary
• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
• At least 5 years of experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
• Computer literacy; proficiency in all programs within the MS Office Suite and an aptitude for learning specialized software programs
• Healthcare
• 401K savings plan
• Company holidays
• Vacation
• Sick time
• Parental leave
• Employee assistance program
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