This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Travel daily to various locations in and around the Lexington area

• Troubleshoot, service, install (deploy), and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment

• Maintain a field service log and filing system

• Conduct follow-up calls with customers to ensure satisfaction with the work performed

• Responsible for addressing daily service repair needs and enhancing customer satisfaction

• Install, repair, and maintain equipment in the field; provide customer training as needed

• Complete all scheduled maintenance within the required deadlines

• Document all inspections, maintenance, and repair work, submitting paperwork promptly

• Maintain an accurate inventory of parts and tools

• Review all logs for outstanding issues and prepare formal reports for customers as necessary

⛳️ Requirements

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)

• At least 5 years of experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment

• Computer literacy; proficiency in all programs within the MS Office Suite and an aptitude for learning specialized software programs

🏝️ Benefits

• Healthcare

• 401K savings plan

• Company holidays

• Vacation

• Sick time

• Parental leave

• Employee assistance program