Field Service Technician

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Traveling to client locations to install, troubleshoot, repair, and maintain machine tool equipment and controls for various organizations (Company-provided vehicle and fuel expenses covered).

• Utilizing online technical documents, manuals, and vendor resources to investigate machine-related issues.

• Ensuring that accurate documentation is completed and submitted to both the office and the customer regarding the status of machine issues, repairs, and installations.

• Promoting and executing preventative maintenance on customer machine tool equipment, along with providing after-sales technical support and training.

• Maintaining a comprehensive understanding of the machine tool industry and the product lines offered by the company.

• Training in CNC repair and Haas equipment is included in the onboarding process, with factory certification expected within the first year.

⛳️ Requirements

• Proven experience in mechanical or electrical repair or engineering is preferred.

• Background in CNC repair is advantageous.

• Ability to read and interpret technical drawings and schematics is essential.

• Familiarity with software applications, such as Microsoft Office, is beneficial (this role necessitates the use of a laptop, smartphone, and various software tools).

• Exceptional technical, communication, and presentation skills are essential.

• The CNC Technician must be capable of meeting the physical demands of the job, including regularly lifting 40-50 pounds.

• This role requires flexible working hours and frequent travel within a designated regional area.

🏝️ Benefits

• Competitive starting salary.

• Comprehensive health benefits that are competitive in the market, including a zero-premium medical plan option, as well as vision, dental, and company-paid life insurance.

• Starting with over 3 weeks of vacation.

• 10 company-paid holidays.

• 401(k) retirement plan with company contributions.

• Tuition reimbursement program.

• Employee appreciation events and additional perks.

• Access to an Employee Assistance Program.