Field Service Technician II

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Conduct onsite first-level troubleshooting and perform basic corrective maintenance for systems and equipment.

• Carry out system resets, configuration checks, and minor component replacements.

• Assist in the physical installation, setup, removal, and commissioning of equipment at customer or operational locations.

• Perform scheduled preventive maintenance, encompassing inspections, cleaning, and basic adjustments.

• Deliver, replace, and return defective or spare parts, ensuring precise part usage and documentation.

• Log hours worked, tasks completed, and service outcomes in designated service management tools.

• Adhere to documented service procedures, safety protocols, and site-specific requirements.

• Escalate unresolved or complicated issues to higher-level technical support teams.

• Provide basic status updates and engage in service coordination meetings when scheduled.

⛳️ Requirements

• High school diploma or equivalent is required.

• Must be a local candidate within the specified geographic area.

• Authorized to work in the United States.

• Must be at least 19 years of age.

• Minimum of 1 year of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience accepted).

• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.

• Ability to adhere to written procedures, safety standards, and work instructions.

• Capable of accurately tracking and reporting hours worked in an hourly environment.

• Valid driver's license with a satisfactory driving record and the ability to travel to field locations.

• Must complete background checks, safety training, and required certifications, as applicable.

• Technical or vocational training in electronics, mechanics, IT, engineering, or related disciplines is preferred.

• Enrollment in or completion of a technical, engineering, or trade school program is preferred.

• Previous experience supporting field-based equipment or distributed technology environments is preferred.

• Knowledge of service ticketing, work order, or preventive maintenance systems is preferred.

🏝️ Benefits

• Flexible work arrangements.

• Paid training opportunities.

• Hands-on experience.

• Medical insurance coverage.

• Dental insurance coverage.

• Life insurance coverage.

• Vision insurance coverage.

• Short/Long term disability insurance.

• Paid vacation.

• 401k retirement plan.