This is a fully remote position, open to applicants in Texas.

📋 Description

• Responsible for troubleshooting, servicing, installing (deploying), and repairing Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at customer locations.

• Maintains a field service log and filing system to systematically initiate, organize, and manage all field service and job files until the work is fully completed.

• Conducts follow-up calls with customers to ensure their satisfaction with the services provided.

• Accountable for addressing daily service repair requirements and enhancing customer satisfaction.

• Completes all scheduled maintenance tasks within the required timeframes.

⛳️ Requirements

• Associate’s Degree or a Related Trade Certification (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics).

• 1-3 years of experience directly engaged in troubleshooting and field repairs of electrical and electronic systems and equipment.

• Must be responsive to all customer concerns at all times.

• Must be willing and able to travel on short notice.