Field Service Technician, HVAC – Data Center

This is a fully remote position, open to applicants in Utah.

📋 Description

• Travel to customer locations to initiate, commission, and safely troubleshoot and repair Data Center equipment.

• Conduct factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems.

• Safeguard and maintain Munters equipment and property.

• Respond promptly to all service requests from customers or management.

• Deliver training to customers on Munters equipment.

• Provide detailed technical feedback on equipment through comprehensive field service reports.

• Recognize that the primary responsibility of Field Service is to respond instantly to customer needs.

⛳️ Requirements

• Over 5 years of experience and in-depth knowledge in the Mechanical field, particularly in HVAC.

• Frequent travel is necessary, up to 90%, throughout the USA by both plane and car.

• Extensive expertise in electrical troubleshooting, with the ability to diagnose electrical issues proficiently and document data.

• Knowledgeable in all safety procedures and requirements, with training in Arc flash, lockout/tagout, and other safety protocols.

• Familiar with and capable of utilizing all personal protective equipment (PPE) associated with electrical safety.

• Comprehensive understanding of refrigeration systems.

• Capable of pressure testing, evacuating, and charging systems independently.

• Knowledgeable in refrigeration system concepts and adept at troubleshooting and diagnosing refrigeration issues.

• Skilled in brazing and soldering techniques.

• Possesses a universal refrigeration certification.

• Extensive knowledge in Controls, with experience in troubleshooting, programming, or downloading to control systems.

• Understands PLCs and can work with various platforms.

• Able to access and adjust information from PLCs.

• Capable of connecting a computer to a PLC for communication and modifications.

• (Optional) Must have a State Licensed Master HVAC mechanic certification, which entails years of experience, training, and testing, including work under seasoned professionals.

• Strong written and verbal communication skills.

• Self-motivated with the ability to work independently.

• Excellent interpersonal communication skills with site personnel as well as Sales PM, Service Manager, and Technical Support staff.

🏝️ Benefits

• Competitive Salary

• Comprehensive health, dental, and vision insurance plans

• Flexible work schedule

• Generous vacation and paid time off

• 401K retirement savings plan with employer matching

• Professional development opportunities, including tuition reimbursement and conference attendance

• Company-sponsored social events and team-building activities

• State-of-the-art equipment and tools to facilitate your work