Field Service Technician, HVAC – Data Center

This is a fully remote position, open to applicants in United States.

📋 Description

• Data Center Service Technicians are responsible for traveling to customer locations to initiate, commission, and effectively troubleshoot and repair Data Center equipment.

• This role necessitates the ability to work autonomously, and candidates should possess strong diagnostic and troubleshooting capabilities.

• Some project management skills are required while onsite for start-up commissioning and coordinating with other trades and services.

• Execute factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems.

• Safeguard and maintain Munters equipment and property.

• Respond promptly to all service requests from customers or management.

• Conduct customer training on Munters equipment.

• Provide technical insights on equipment through detailed field service reports.

• Recognize that the primary responsibility of Field Service is to provide immediate responses to customer needs, and being part of a team ensures we remain available to address any urgent requirements.

⛳️ Requirements

• Over 5 years of experience and comprehensive knowledge in the Mechanical field, particularly in HVAC.

• Significant travel is required, up to 90%, throughout the USA by both plane and car.

• Proficient in electrical troubleshooting, with the ability to diagnose electrical issues and document findings effectively.

• Familiarity with safety procedures and requirements; trained in Arc flash, lockout/tagout, and other safety protocols.

• Knowledgeable in the use of all Personal Protective Equipment (PPE) related to electrical safety.

• Extensive understanding of refrigeration principles.

• Capable of pressure testing, evacuating, and charging systems independently.

• Comprehends refrigeration system concepts and can thoroughly troubleshoot and diagnose refrigeration issues.

• Skilled in brazing and soldering techniques.

• Possesses a universal refrigeration card.

• Extensive control systems knowledge, with experience in troubleshooting, programming, or downloading to control systems.

• Familiar with PLCs and adept at working with various platforms.

• Ability to access and adjust information from PLCs.

• Competent in connecting to a PLC using a computer for communication and modifications.

• (Optional) State Licensed Master HVAC mechanic, which requires extensive experience, training, and testing, along with experience working under seasoned professionals.

• Strong written and verbal communication skills.

• Self-motivated and capable of working independently.

• Effective communicator with other site personnel, as well as Sales PM, Service Manager, and Technical Support staff.

🏝️ Benefits

• Competitive Salary

• Comprehensive health, dental, and vision insurance plans

• Flexible work schedule

• Generous vacation and paid time off

• 401K retirement savings plan with employer matching

• Professional development opportunities, including tuition reimbursement and conference attendance

• Company-sponsored social events and team-building activities

• State-of-the-art equipment and tools to support your work