Field Service Technician – HVAC, Data Center

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Data Center Service Technicians are responsible for traveling to customer locations to initiate, commission, and safely troubleshoot and repair Data Center equipment.

• Conduct factory start-up, commissioning, warranty, and billable service on Munters Data Center equipment and systems.

• Safeguard and maintain Munters equipment and property.

• Respond promptly to all service requests from customers or management.

• Deliver customer training on Munters equipment.

• Provide detailed technical feedback on equipment through comprehensive field service reports.

• Recognize that a primary function of Field Service is to respond instantly to customer needs.

⛳️ Requirements

• Over 5 years of experience with extensive expertise in the Mechanical field, particularly in HVAC.

• Frequent travel is necessary, up to 90%, across the USA by both plane and car.

• In-depth knowledge of electrical troubleshooting, with the ability to proficiently diagnose electrical issues and document data.

• Awareness of all safety protocols and requirements, with training in Arc flash, lockout/tagout, and other safety standards.

• Knowledge of Personal Protective Equipment (PPE) associated with electrical safety.

• Comprehensive refrigeration knowledge is essential.

• Ability to pressure test, evacuate, and charge systems independently.

• Familiarity with refrigeration system concepts and capability to troubleshoot and diagnose refrigeration issues thoroughly.

• Skilled in brazing and soldering techniques.

• Possession of a universal refrigeration certification.

• Extensive understanding of Controls, with experience in troubleshooting, programming, or downloading to control systems.

• Knowledge of PLCs and ability to work across various platforms.

• Proficient in accessing information from PLCs and making adjustments accordingly.

• Capability to connect to a PLC using a computer for communication and modifications.

• (Optional) State Licensed Master HVAC mechanic certification.

• Strong written and verbal communication skills.

• Self-motivated, with the ability to work autonomously.

• Competence in effectively communicating with other site personnel, as well as Sales PM, Service Manager, and Technical Support staff.

🏝️ Benefits

• Competitive Salary.

• Comprehensive health, dental, and vision insurance plans.

• Flexible work schedule.

• Generous vacation and paid time off.

• 401K retirement savings plan with employer matching.

• Opportunities for professional development, including tuition reimbursement and conference attendance.

• Company-sponsored social events and team-building activities.

• Access to state-of-the-art equipment and tools to facilitate your work.