Field Service Technician, Class A

This is a fully remote position, open to applicants in Kentucky, +3 more states.

📋 Description

• Lead technical teams of 2-8+ specialists through intricate transformer installation and maintenance projects.

• Perform extensive electrical testing, including power factor analysis, winding resistance, and SFRA diagnostics.

• Act as the main customer liaison and technical advisor during essential field operations.

• Enhance project workflows by strategically assigning tasks according to team strengths and site conditions.

• Oversee high-voltage equipment, encompassing distribution transformers to transmission-level apparatus.

• Carry out preventive maintenance and urgent repairs on mission-critical power infrastructure.

• Collaborate with engineering teams to address technical challenges and execute innovative solutions.

• Mentor junior technicians while fostering a culture of continuous safety excellence across all operations.

• Ensure adherence to relevant external and internal regulations, procedures, and guidelines.

⛳️ Requirements

• Associate degree or two-year technical diploma along with a minimum of 10 years of transformer service experience; OR, High School Diploma/GED with at least 12 years of transformer service experience.

• At least 3 years of experience supervising transformer service teams.

• In-depth knowledge of transformer field service operations and electrical testing methodologies.

• Proficiency in transformer installation, vacuum/oil processing, and internal component assembly.

• Valid driver's license with the ability to travel up to 85% within the assigned territory.

• Strong technical problem-solving skills and leadership experience in field settings.

• Demonstrated history of working safely around high-voltage electrical equipment.

• Candidates must possess work authorization that allows them to work for Hitachi Energy in the United States.

🏝️ Benefits

• Health Care (medical, dental, vision, etc.)

• Financial Wellbeing: (Employer-sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)

• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms