Field Service Technician

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Traveling to client locations to install, troubleshoot, repair, and maintain machine tool equipment and controls for their organizations (Company-provided vehicle and gas expenses covered by the company).

• Utilizing online technical documents, manuals, and vendor resources to investigate machine-related problems.

• Ensuring precise documentation is completed and submitted to both the office and customers regarding the status of machine issues, repairs, and installations.

• Promoting and executing preventative maintenance on customer machine tool equipment while providing after-sales technical support and training.

• Maintaining a comprehensive understanding of the machine tool industry and the product lines represented by the company.

• Training in CNC repair and Haas equipment is included in the onboarding process, with factory certification expected within the first year.

⛳️ Requirements

• Demonstrated experience in mechanical or electrical repair or engineering is preferred.

• Background in CNC repair is advantageous.

• Proficiency in reading and interpreting drawings and schematics is required.

• Experience with software, such as Microsoft Office, is a plus (this role requires the use of a laptop, smartphone, and various software applications).

• Strong technical, communication, and presentation skills are essential.

• The CNC Technician must be capable of meeting the physical demands of the job, regularly lifting 40-50 pounds.

• This position necessitates flexible hours and frequent travel and driving within a regional territory.

🏝️ Benefits

• Competitive starting salary.

• Comprehensive health benefits that are market competitive, including a zero premium medical plan, vision, dental, and company-paid life insurance.

• More than 3 weeks of vacation to start.

• 10 company-paid holidays.

• 401(k) retirement plan with company contributions.

• Tuition reimbursement.

• Employee appreciation events and perks.

• Employee Assistance Program.