Field Service Technician

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Execute factory start-up, commissioning, warranty, and billable services on Munters Data Center equipment and systems.

• Safeguard and maintain Munters equipment and property.

• Respond promptly to all service requests from customers or management.

• Deliver training to customers on Munters equipment.

• Provide detailed field service reports with technical feedback on the equipment.

• Recognize that Field Service's primary function is to respond instantly to customer needs, ensuring team availability for both urgent and non-urgent requests.

⛳️ Requirements

• Over 5 years of experience with comprehensive knowledge in the Mechanical field, particularly HVAC.

• Willingness to travel frequently, up to 90%, throughout the USA by plane and car.

• Proficient in electrical troubleshooting, able to identify electrical issues effectively and document data.

• Familiar with all safety protocols and requirements, including training in Arc flash, lockout/tagout, and other safety measures.

• Knowledgeable about proper use of all PPE related to electrical safety.

• Extensive understanding of refrigeration principles.

• Capable of pressure testing, evacuating, and charging systems independently.

• Understands refrigeration system concepts and can thoroughly troubleshoot and diagnose refrigeration issues.

• Skilled in brazing and soldering techniques.

• Possesses a universal refrigeration certification.

• Strong expertise in Controls, with experience in troubleshooting, programming, or downloading to control systems.

• Familiar with PLCs and adept at working across various platforms.

• Able to access PLC information and make necessary adjustments.

• Capable of connecting a computer to a PLC for communication and modifications.

• (Optional) Holds a State Licensed Master HVAC mechanic certification.

• Excellent written and verbal communication skills.

• Self-motivated and capable of working independently.

• Ability to effectively communicate with other site personnel, as well as Sales PM, Service Manager, and Technical Support teams.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Flexible work schedule.

• Generous vacation and paid time off.

• 401K retirement savings plan with employer matching.

• Opportunities for professional development, including tuition reimbursement and conference attendance.

• Company-sponsored social events and team-building activities.

• Access to state-of-the-art equipment and tools to facilitate your work.