Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Installs, troubleshoots, and offers technical maintenance for both product and component hardware and software, predominantly at customer locations.

• Conducts scheduled inspections, cleaning, and additional services, while also performing minor product repairs within a designated territory.

• Evaluates products for proper functionality and addresses identified issues, escalating them as per established protocols when necessary.

• Organizes service schedules, completes all required documentation, and collaborates with customers to ensure their satisfaction with the service provided and their understanding of product features.

⛳️ Requirements

• Required education or equivalent professional experience.

• A minimum of 1-2 years of relevant experience or a comparable mix of education and experience in Field Services.

• Strong written and verbal communication skills.

• Valid driver's license and a driving record that fulfills DN's fleet criteria.

🏝️ Benefits

• Health insurance

• Professional development opportunities