Field Service Technician

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Responsible for installing, troubleshooting, and providing technical maintenance for hardware and software products and components, primarily on customer sites.

• Conducts routine inspections, cleaning, and additional services, while also performing minor repairs on products within a designated area.

• Evaluates products for proper functionality, addresses any identified issues, and escalates matters as per established protocols.

• Organizes service appointments, completes all necessary documentation, and collaborates with clients to ensure their satisfaction with service delivery and comprehension of product features.

⛳️ Requirements

• A degree or equivalent professional experience is required.

• At least 1-2 years of pertinent experience or a comparable mix of education and experience in Field Services.

• Strong written and verbal communication abilities.

• A valid driver's license and a driving record that meets DN's fleet standards.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and training.

• Competitive compensation and potential for bonuses.