Field Service Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Installs, troubleshoots, and performs technical maintenance for both product and component hardware and software, primarily on client sites.

• Conducts scheduled inspections, cleaning, and additional services, and carries out minor repairs on products within a designated area.

• Evaluates products for proper functionality, addresses identified issues, and escalates matters as per established protocols.

• Organizes service appointments, completes all necessary documentation, and collaborates with customers to ensure satisfaction with service delivery and comprehension of product features.

⛳️ Requirements

• A degree or equivalent professional experience is required.

• At least 1-2 years of relevant experience or a comparable combination of education and experience in Field Services.

• Strong written and verbal communication skills are essential.

• A valid driver's license and a driving record that meets DN's fleet standards.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.