Field Service Technician

This is a fully remote position, open to applicants in California.

📋 Description

• Installs, troubleshoots, and provides technical support for hardware and software products and components, primarily at customer locations.

• Conducts scheduled inspections, cleaning, and other services while performing minor repairs on products within a designated area.

• Evaluates products for proper functionality, addresses any identified issues, and escalates problems following established procedures when necessary.

• Organizes service appointments, completes all necessary documentation, and collaborates with customers to ensure satisfaction with service delivery and understanding of product operations.

⛳️ Requirements

• Required education or equivalent professional experience.

• At least 4 to 6 years of pertinent experience or a comparable blend of education and experience in Field Service.

• Strong written and verbal communication abilities.

• Valid driver's license and a driving record that meets DN's fleet criteria.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.