Field Service Technician

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Deliver fuel cell services during field visit assignments.

• Safely operate a service vehicle.

• Develop daily workflows based on a list of scheduled tasks, regularly working independently.

• Oversee on-site preventative maintenance, repair, testing, and diagnostic activities.

• Adhere to company protocols and procedures.

• Identify errors or technical issues and determine/implement appropriate solutions.

• Collaborate with a technical team and share knowledge across the organization.

• Understand and comply with customer access requirements.

• Manage the service vehicle and spare parts inventory.

• Foster and maintain positive relationships with customers.

• Generate timely and detailed service reports as needed.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• High school diploma with 6 years of experience in electrical, process controls, or electro-mechanical fields; - Or - Technical diploma, Journeymen Certification, Electrician Certification in a technical field with 4 years of relevant industry experience (electrician, electronics technician, field service technician, test engineer, etc.) - Or - 5 or more years of relevant experience in commercial electrical, along with electrical-related military experience.

• Strong electrical troubleshooting and diagnostic skills are essential.

• Familiarity with safety standards, particularly those related to electrical work (OSHA & NFPA 70E).

• Previous experience as an electrician or electrical technician with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor-based control platforms.

• Proficient in using various electrical/electronic test and measurement equipment.

• Capable of reading and interpreting electrical single-line diagrams and blueprints.

• Experienced in performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power.

• Mechanical aptitude, including troubleshooting and repair skills.

• Highly motivated and able to work independently.

• Exhibits sound judgment in resolving complex issues.

• Team player who demonstrates high integrity and professionalism.

• Effectively communicates in written and verbal English.

• Able to execute written and verbal procedures and follow sequenced work instructions.

• Capable of regularly handling equipment up to 50 lbs, and occasionally lifting up to 70 lbs.

• Able to reach, squat, bend, and twist throughout the workday.

• Comfortable using a ladder or stepstool regularly.

• Available for 24/7 on-call duty.

• Willing to work shifts as needed.

• Open to regularly working alternative schedules (e.g., one week/month from Wednesday to Sunday).

• Willing to support overtime to meet quarterly objectives.

• Able to regularly travel (drive) throughout a large Service District (e.g., “Southern California District”).

• Available for occasional travel to other US and international locations.

• Must maintain a driving record in good standing.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health insurance packages.

• Opportunities for professional development and training.

• Generous paid time off and holiday schedules.

• Retirement savings plans with company matching.