Field Service Technician

📋 Description

• Install, test, and commission new centrifuge equipment at client locations.

• Execute scheduled preventive maintenance activities on centrifuge equipment.

• Identify and troubleshoot equipment malfunctions and failures.

• Implement field upgrades and modifications to current equipment.

• Deliver training to clients on the operation, maintenance, and troubleshooting of centrifuge equipment.

• Keep precise records of service activities and generate comprehensive reports.

• Respond swiftly to customer service requests and inquiries.

• Suggest replacement and/or spare parts for acquisition.

• Follow safety protocols and guidelines while performing work.

⛳️ Requirements

• High school diploma with over 5 years of pertinent experience.

• Associate degree or technical certification in electro-mechanical technology (or a related field), along with 3+ years of relevant experience.

• Strong technical skills with experience in troubleshooting and repairing electrical, mechanical, pneumatic, and control systems.

• Ability to read and comprehend technical documents (e.g., engineering drawings, manuals, BOMs, etc.).

• Exceptional interpersonal and communication abilities.

• Strong analytical and problem-solving skills.

• Capability to write clear service reports and business correspondence.

• Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook).

• Meticulous attention to detail and precision.

• Willingness to travel extensively to client locations.

• Valid driver's license with a clean driving record.

• A valid passport (or the ability to obtain one).

• Relevant certifications such as Certified Electronics Technician (CET) are advantageous.

• English is the primary language; multilingual abilities are a plus.

🏝️ Benefits

• Health insurance.

• Flexible work arrangements.

• Opportunities for professional development.