Field Service Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide professional and technical field services at client locations.

• Execute transformer surveys and establish baseline measurements.

• Conduct system startup, commissioning, integrated system testing, preventive and planned maintenance, as well as emergency repairs.

• Uphold safety standards and perform all tasks in a safe and professional manner.

• Manage complex schedules, travel arrangements, and site access for secure environments.

• Carry out on-site activities with precision and ensure timely report delivery.

• Collaborate with client engineers, contractors, and other stakeholders to fulfill project requirements and achieve customer satisfaction.

• Review work instructions, manuals, commissioning scripts, electrical drawings, and one-line diagrams to safely execute tasks.

• Coordinate with technical support and management teams to escalate any issues.

• Assist in transformer measurement, verification, energy savings calculations, configuration, and the design of replacement transformers.

• Complete necessary training and perform startup, commissioning, preventive maintenance, and basic troubleshooting of PDUs and small to medium UPS systems.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering or a related field is preferred, or equivalent experience in electrical/power electronics or related military service.

• Familiarity with, or a willingness to learn and adhere to, OSHA 1910 and NFPA 70E health and safety regulations.

• Knowledge of, or eagerness to learn about, electrical codes, transformers, power electronics, PDUs, UPS systems, ESS, and STS.

• Capability to provide high-quality customer service while working independently.

• Proficiency in planning travel and managing intricate client-site schedules.

• Understanding of, or willingness to learn about, the energy conservation market.

• Ability to gather and synthesize information from various sources across different projects and issues.

• Skill in representing Powersmiths and effectively communicating with clients, contractors, commissioning agents, and others at varying technical levels.

• Ability to adhere to standards and specific project requirements set by customers.

• Capacity to handle multiple tasks under tight deadlines.

• Eligibility to obtain clearance for accessing schools and government facilities; customer background checks and fingerprinting may be necessary.

• Ability to purchase airline tickets, rent vehicles, and book accommodations at personal cost with monthly reimbursement.

• Successful completion of a pre-employment drug test and background check; ongoing or periodic testing may be required.

• Commitment to best practices and regulations regarding health and safety.

• Adherence to company policies.

• Proficient computer skills, including Microsoft Excel and basic TCP/IP networking.

• Possession of a valid driver’s license.

• Valid passport for international travel purposes.

• Must be legally authorized to work in the United States without the need for company sponsorship.

• Willingness to travel regularly to customer sites, including driving or using other means of transportation.

• Ability to lift, carry, or move up to 50 pounds occasionally.

• Capacity to stand, walk, climb, bend, or kneel for extended periods.

• Competence in reading technical documents, diagrams, and computer screens, along with effective communication skills.

🏝️ Benefits

• Competitive benefits package.

• Reimbursement for approved business expenses (travel, accommodation, etc.) through the company’s expense reporting system.

• Home-based office setup.

• Reasonable accommodations for disabilities during the recruitment process.