Field Service Representative

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist retail partners through direct store visits, product demonstrations, and engaging with sales floors.

• Provide clear and compelling product presentations to educate and inspire both retail staff and consumers.

• Execute merchandising and promotional initiatives utilizing product and point-of-purchase materials.

• Carry out all in-field activities in accordance with seasonal go-to-market strategies and sales objectives.

• Generate enthusiasm and visibility for Altra by collaborating with retail and community partners.

• Represent Altra at local and select national events, races, and expos.

• Promote consumer trials and education through community events and experiential opportunities.

• Cultivate meaningful, long-term relationships that encourage advocacy and repeat sales.

• Collaborate with Sales Representatives to create and implement effective service plans for the territory.

• Work with Field Service colleagues to design and execute impactful educational initiatives and activations.

• Complete detailed, accurate, and timely activity reports using designated tools (e.g., Repsly).

⛳️ Requirements

• A minimum of 1 year of experience in specialty retail (preferably in running or outdoor sectors).

• At least 2 years of experience in marketing, sales, or field service roles.

• Familiarity with the Altra product line.

• Experience in fitting and selling technical footwear.

• Strong skills in time management, planning, and organization.

• Excellent verbal and written communication abilities.

• Capability to work independently while effectively collaborating within a team.

• Proficiency in Microsoft applications (including Outlook).

• Self-motivated, proactive, and willing to take initiative.

• Reliable transportation is required.

• A Bachelor’s degree or relevant experience in Marketing, Sales, Business, Kinesiology, or a related field is preferred.

🏝️ Benefits

• Additional compensation opportunities may include an annual incentive plan, sales incentives, or commission potential.

• Detailed information regarding your benefits will be shared during the hiring process.