
Field Service Engineer – Surgical
Posted Jun 20

Posted Jun 20
This is a fully remote position, open to applicants in California.
• Execute corrective and preventive maintenance, retrofits, upgrades, and system installations.
• Cultivate and uphold a high standard of customer satisfaction.
• Swiftly resolve customer inquiries, ensuring quality assurance and medical safety standards are met.
• Oversee daily scheduling while fostering effective and timely communication with customers, dispatch, managers, regional, and cross-functional teams.
• Fulfill all administrative tasks in a timely and precise manner.
• Support Sales, Clinical, and In-house teams, including collaborating with other Field Engineers as necessary.
• Manage inventory effectively, maintain accurate records, and return unused and defective parts promptly.
• Advocate for service contract offerings and assist the Inside Sales Specialist in promoting service agreements to customers within the designated territory.
• An Associate’s degree or equivalent experience in a related field.
• Proficiency in reading, writing, understanding, and communicating fluently in English.
• A minimum of 2 years of relevant professional experience.
• Health, life, and retirement benefits.
• Flexible time off for exempt associates.
• Comprehensive benefits package.
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