Field Service Engineer – Electric Power

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Conduct startup procedures, preventative maintenance, testing, repairs, and advanced electrical services on generator paralleling controls and switchgear systems.

• Maintain high customer satisfaction levels within the designated territory while addressing on-call service requirements (75% travel necessary).

• Provide assistance and training to internal technicians and external clients on preventative maintenance, troubleshooting, repairs, and equipment testing.

• Work in conjunction with the Product Support Center help desk to diagnose and resolve customer issues.

• Aid dealer service and sales teams in the promotion of products and services.

• Generate daily service reports, weekly expense reports, and ensure timely maintenance of accurate project documentation.

• Stay updated on training for new and enhanced systems, technologies, and platforms.

• Collect feedback to pinpoint opportunities for new products and enhancements to existing offerings.

• Assess manufacturing and production processes to identify defects and suggest design modifications to enhance efficiency and quality.

• Monitor, manage, and ensure the resolution of product quality and performance concerns.

• Clearly communicate technical specifications and service instructions to guarantee optimal product performance.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET); alternatively, a minimum of 3 years of relevant industry experience.

• Experience in cross-functional collaboration with engineers, contractors, consultants, and end users.

• Proficient knowledge of power systems, including switchgear, ATS, and generator systems, with the ability to interpret electrical schematics and blueprints.

• Familiarity with automation and control systems, including PLC-based systems, HMIs, and distributed control systems.

• At least 2 years of related experience or 4 years of equivalent expertise.

• Possession of a valid driver’s license and the ability to fulfill background, drug, and medical requirements.

🏝️ Benefits

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement