Field Service Engineer III

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Provide expert installation, maintenance, and repair services for advanced analytical and microscopy equipment.

• Deliver exceptional technical support while fostering strong relationships with customers across research institutions, universities, and industrial facilities.

• Resolve intricate issues, perform preventive maintenance, and train users to guarantee optimal system performance.

• Opportunities for professional advancement and development within an organization committed to serving science.

⛳️ Requirements

• Advanced Degree with 3 years of experience, or Bachelor's Degree with 5 years of experience in the installation, troubleshooting, repair, and calibration of sophisticated analytical instruments.

• Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry, or a related technical field.

• Continuous technical training and certifications are required.

• Proven expertise with ultra-high vacuum systems, high voltage electronics, and intricate electro-mechanical systems.

• Strong diagnostic and problem-solving skills for hardware and software challenges.

• Excellent interpersonal communication skills and a demonstrated ability to cultivate positive customer relationships.

• Professional working proficiency in English; knowledge of additional languages is advantageous.

• Capability to read and interpret technical documentation, schematics, and engineering drawings.

• Proficiency with Windows operating systems, networking, and standard business software.

• Valid driver's license with the ability to travel 25-50% of the time.

• Physical ability to lift up to 50 lbs and work in laboratory environments.

• Experience in mentoring and training others is preferred.

• Ability to work independently while ensuring strong team collaboration.

• Availability to respond to urgent customer needs.

• Must adhere to all safety protocols and be capable of working in cleanroom environments when necessary.

🏝️ Benefits

• Ability to lift 40 lbs. without assistance.

• Some degree of PPE (Personal Protective Equipment) is required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.).