Field Service Engineer II

This is a fully remote position, open to applicants in California.

📋 Description

• Successfully complete the designated On the Job Training (OJT) aimed at achieving instrument certification.

• Safeguard, oversee, and maintain company assets (including traveling inventory, company vehicles, testing equipment, tools, etc.) in accordance with departmental policies and procedures.

• Respond to service calls and return customer messages promptly, ensuring adherence to service department policy and practice expectations.

• Keep accurate records of all work conducted and training completed.

• Timely and accurately complete departmental and customer documentation.

• Finish assigned formal training with a score of 75% or higher on all assessments.

• Follow and comply with company policies.

• Exhibit professionalism and take pride in personal appearance while adhering to policy guidelines.

• Maintain a positive demeanor towards all employees and customers.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in Engineering (or a related field) or a comparable combination of education and experience.

• Must possess and maintain a valid driver's license in your resident state and ensure your vehicle is insured at all times.

• A minimum of two (2) years of experience with digital voltmeters, oscilloscopes, hand tools, and computers.

• Must qualify for and obtain a company credit card.

• Willingness to relocate and/or travel up to 25% (both internationally and domestically).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health insurance plans.

• Opportunities for professional development and training.

• Paid time off and holidays.

• Retirement savings plan with company matching.