Field Service Engineer I

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Serve as a representative of Oxford Instruments by providing exceptional technical support, installation, and maintenance for plasma etch and deposition systems.

• Oversee the installation and commissioning of state-of-the-art plasma etch and deposition systems.

• Perform both scheduled and emergency maintenance with accuracy.

• Foster trust and cultivate long-term relationships through effective communication and practical training.

• Address intricate hardware and software challenges using specialized tools.

• Calibrate essential components and apply performance-enhancing upgrades to guarantee optimal system reliability and throughput.

⛳️ Requirements

• A Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical discipline.

• 3–5 years of field service experience within the semiconductor sector, specifically focusing on plasma etch and deposition systems.

• Practical experience with vacuum technologies, including turbo pumps, cryo pumps, and roughing pumps.

• Expertise in troubleshooting 208V electrical systems and 24V control subsystems.

• Proficient in using diagnostic instruments such as vacuum leak detectors, RF power meters, digital voltmeters (DVMs), LCR meters, multimeters, and megohm meters.

• Solid understanding of RF theory and inductively coupled plasma (ICP) systems.

• Must possess physical agility and be comfortable working in confined or challenging spaces.

• Valid driver’s license and a safe driving record are required.

🏝️ Benefits

• Health insurance

• Retirement plans

• Flexible work arrangements

• Professional development opportunities