Field Service Engineer – Glasgow, Edinburgh

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver exceptional technical expertise in the field at customer locations nationwide.

• Responsible for the installation, calibration, troubleshooting, training, and repair of customer equipment.

• Execute repairs, perform on-site commissioning, and conduct servicing and calibration of customers' inline inspection equipment following established processes and procedures.

• Provide on-site training to customers as necessary.

• Address customer inquiries on-site with fairness and professionalism.

• Complete all required documentation accurately and promptly in accordance with company protocols.

• Expected to assist by working overtime as needed.

• Participate in the on-call standby rotation as required.

• Offer technical support via phone and email when needed.

⛳️ Requirements

• Strong technical skills in Electrical/Electronics.

• Minimum qualifications of BTEC/ONC/HNC or equivalent in electromechanical/electrical engineering.

• Ideally, have experience in a field service role and be well-versed in all aspects of customer service, including commissioning, repairs, and servicing.

• Knowledge of PLC programming and PC hardware is advantageous.

• Proficient in PC usage.

• Excellent organizational skills focused on reliably delivering commitments.

• Methodical approach to problem-solving.

• Possess a full, current driving license.

• Strong communication skills.

• Good customer service abilities.

• Flexibility to work overtime and occasionally stay overnight is required.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.