Field Service Engineer – GE CT/MR

📋 Description

• Service, install, assess, and maintain medical imaging equipment throughout the United States.

• Calibrate, troubleshoot, and repair imaging systems along with computer components to align with OEM specifications and meet customer expectations.

• Conduct preventive maintenance and address advanced electronic, mechanical, and network-related challenges.

• Represent the company in a professional manner during on-site visits and relay customer feedback to internal teams.

• Continuously enhance technical knowledge and contribute to the improvement of engineering competency.

• Deliver timely project updates, insights, and responses to technical inquiries to facilitate decision-making and enhance customer satisfaction.

• Document new processes and provide training to end users, while also supporting additional duties as required.

• Ensure accurate completion of updates, calibrations, or repairs by performing tests or diagnostics.

⛳️ Requirements

• Preferred Experience: 3-7 years in medical imaging engineering or a related field.

• The ideal candidate will possess 1-3+ years of GE CT/MR service experience.

• Education: Bachelor’s degree in engineering or equivalent experience.

• Strong organizational and time-management skills, with the ability to prioritize tasks, manage deadlines, and juggle multiple projects simultaneously.

• Mechanical aptitude and robust problem-solving skills, utilizing critical thinking, initiative, and diagnostic capabilities.

• Exceptional communication and relationship-building skills, including clear verbal and written communication and positive interactions with customers, vendors, and team members.

• Flexibility, professionalism, and sound decision-making when addressing issues in fast-paced or challenging environments.

• High attention to detail with consistent follow-through, ensuring precise documentation, safe work practices, and high-quality results.

• Proficiency with computers and related tools, such as Microsoft Office, diagnostic software, hardware troubleshooting, and database entry/management.

🏝️ Benefits

• Competitive base salary plus eligibility for a $5,000 sign-on bonus.

• Relocation assistance for candidates moving from outside the area.

• A culture that promotes sustainability, creativity, and work-life balance.

• Manageable geography in a high-demand, low-turnover market.

• Block Imaging provides a range of health and wellness benefits, including paid time off and holiday pay.

• Health, Vision, Dental & More: We offer competitive insurance options that include medical, dental, and vision coverage.

• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) are available as tax-advantaged accounts designed to help individuals save and cover qualified medical expenses.

• Paid Time Off: Full-time employees accrue 19 days of Paid Time Off (PTO) annually, with accrual starting from their first day of work. Additionally, team members receive two “People Matter” days each year for community volunteering.

• Annual Bonus Opportunities: Potential bonuses based on achievement of company profitability goals.

• 401(k) Investment Plan & Budgeting: A retirement investment plan offering various deferral options, a generous discretionary company matching contribution of up to 6%, and access to financial planning tools and training.

• Team Member Perks Program: Provides exclusive discounts, special offers, and additional benefits for team members.

• Tuition Assistance: After three months of service, Block Imaging will reimburse 50% of the total tuition costs, up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years.

• Employee Referral Bonus Program: We believe great people know great people! Refer a candidate who is hired and successfully completes their introductory period to receive a generous referral bonus as a thank-you for helping us expand our talented team.

• Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA-approved leave.