Field Service Engineer – Digital Technologies

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Conduct visits to clients for preventative maintenance, repairs, fault analysis, and upgrades to ensure optimal customer satisfaction.

• Perform on-site installations of Imaging Solutions, including setting up network configurations.

• Provide precise reporting, manage and submit Salesforce reports, expenses, stock management, and other essential service documentation and process transactions promptly.

• Collaborate closely with the DP product specialist EMEA, the Business Unit, and the LBS Field Service team to enhance reliability and gather insights for Imaging Solutions technical support.

• Work in partnership with the sales team to assist with tasks such as basic customer training, installations, demonstrations, and configuring systems on the customer’s network.

⛳️ Requirements

• Proficiency in network configuration and setup, including firewalls and TCP/IP networking.

• Experience with Windows Server, Linux, virtual machines (VMs), and a working knowledge of SQL.

• Familiarity with Digital Pathology Integration solutions and software installations is a plus.

• A valid driver’s license with a satisfactory driving record is required.

• Capability to lift, move, or carry equipment weighing up to 25kg.

🏝️ Benefits

• Flexible remote working options.

• Opportunities for career advancement.