Field Service Engineer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Install and commission CDI laser engraving and XPS UV exposure systems at customer locations.

• Provide hands-on training to clients regarding system operation and maintenance.

• Conduct electrical, mechanical, and optical troubleshooting to address complex problems.

• Implement preventative maintenance and system upgrades to enhance uptime.

• Act as the primary technical contact, fostering strong relationships with customers.

• Travel extensively within your region and throughout the U.S. to assist customer sites.

⛳️ Requirements

• Technical training or equivalent practical experience with industrial machinery.

• Proficient electrical troubleshooting abilities (AC/DC, relays, motors, signal flow).

• Strong mechanical skills, including precision adjustments and assembly tasks.

• Experience with PC hardware and Windows operating systems.

• Capability to work independently while providing outstanding customer service.

🏝️ Benefits

• Competitive pay: $32–$36/hour.

• 8% annual performance bonus.

• Company car and credit card provided.

• Comprehensive benefits package including medical, dental, vision, and life insurance.

• 401(k) plan with company matching contributions.

• Generous paid time off, holidays, and parental leave.

• Opportunities for career advancement within a global organization.