Field Service Engineer

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Focus on the setup, technical enhancement, and troubleshooting of equipment at client sites.

• Organize, oversee, and track assigned equipment installation projects.

• Generate comprehensive inspection reports detailing the condition of equipment and process efficiency.

• Engage with clients to understand project specifications and devise equipment solutions.

• Collaborate with Sales, Customer Service, and Engineering teams.

• Ensure that installed equipment meets relevant standards, codes, policies, practices, and specifications.

• Offer off-site technical support to clients.

• Execute activities safely in accordance with company procedures, ensuring all work is accurately documented.

• Develop and nurture both new and existing accounts, managing sales opportunities.

⛳️ Requirements

• A Bachelor of Science in Engineering, Technical Sciences, or a related field is preferred.

• A Mechanical Engineering degree is highly preferred.

• At least 3 years of experience in field engineering, project management, field operations, or equipment integration.

• Strong mechanical aptitude with practical, hands-on experience.

• Proficient in reading electrical schematics and CAD diagrams.

• Experience with hand tools and performing electrical wiring in the field is required.

• Physical capabilities include lifting up to 60 pounds and standing for over 8 hours.

• Advanced proficiency in MS Office Suite.

• Willingness to travel domestically and internationally as necessary.

• Strong verbal communication skills and the ability to write technical reports or documentation.

• Familiarity with PLCs and HMIs, including basic programming, diagnostics, and troubleshooting, is preferred.

• Ability to work autonomously, make informed decisions with minimal supervision, while also effectively collaborating as part of a cross-functional team.

🏝️ Benefits

• Medical, HSA, dental, and vision coverage.

• Flexible Spending Accounts (limited purpose, dependent care, and commuter/parking).

• Life and AD&D insurance.

• Insurance for accidents, hospital indemnity, and critical illnesses.

• Short- and long-term disability coverage.

• Employee Assistance Program (EAP) and identity theft protection.

• Paid time off.

• Parental leave.

• 401(k) plan with company matching.