
Field Service Engineer
Posted Jun 20

Posted Jun 20
This is a fully remote position, open to applicants in United Kingdom.
• Conducting field service tasks including on-site installations, preventative maintenance, and repair work;
• Ensuring exceptional customer satisfaction through prompt, clear communication and superior service delivery;
• Being ready to travel at short notice to assist other Field Service Engineers as required;
• Completing all necessary documentation in a timely manner;
• Reporting any product quality concerns to the relevant parties;
• Collaborating closely with the Sales team and Field Applications Specialists;
• Effectively fulfilling core responsibilities while achieving KPIs that assess performance and impact.
• Prior experience with electro-mechanical and automated systems is essential, preferably within the pharmaceutical or healthcare industries;
• Willingness to travel on short notice within the UK and Europe, which may require at least 60% overnight travel;
• Educational qualifications equivalent to at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering;
• Outstanding time management and planning abilities, with a talent for collaboratively prioritizing workload;
• Strong customer-oriented mindset;
• Self-motivated and a team player;
• Valid passport and driving license.
• Private medical insurance;
• Generous pension plan.
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