Field Service Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Traveling to customer locations to conduct verification, preventative maintenance, repair, and installation services on Instron’s products.

• Operating from home within the Wilmington/Newark, DE region.

• Holding regional responsibilities in the broader Wilmington and Newark DE area.

• Occasional travel to additional locations across the US may be necessary, with up to 30% requiring overnight stays.

⛳️ Requirements

• A two or four-year technical degree from an accredited institution.

• Understanding of electro-mechanical systems.

• Capability to read, comprehend, and interpret basic technical documentation.

• Proficiency in interpreting blueprints and schematics.

• Familiarity with PCs, including operating systems and Windows applications.

• High degree of autonomy in work.

• Excellent organizational and time management abilities.

• Strong customer service skills.

• Previous field service experience is highly preferred.

• Experience with automation systems is an advantage.

• Background in performing preventative or corrective maintenance on servo hydraulic systems is preferred.

• Experience with materials testing is preferred but not mandatory.

• Experience in delivering hands-on and classroom training on technical subjects is preferred.

• Must be able to pass security background checks to access US Government and military facilities.

🏝️ Benefits

• Health, dental, life, and LTD insurance.

• 401k plan with matching contributions.

• 100% tuition reimbursement program.