Field Service Engineer

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Responsible for visiting customer locations to carry out a variety of services, including verification, preventative maintenance, repairs, and installations on a diverse range of Instron’s products.

• Provided with a company vehicle and necessary tools/equipment, including a laptop and a cell phone.

• Support a well-established service operation.

• Regional responsibility covering the greater Baltimore and Washington, DC area.

• Occasional travel to other locations within the US may be necessary, involving up to 30% overnight travel.

⛳️ Requirements

• A two or four-year technical degree from an accredited institution.

• Proficiency in electro-mechanical systems.

• Ability to read, understand, and interpret fundamental technical information related to mechanics and electronics.

• Capability to interpret blueprints and schematics.

• Understanding of electrical, mechanical, and electronic systems.

• Familiarity with PCs, including operating systems and Windows applications.

• High level of autonomy.

• Excellent organizational, time management, and customer service skills.

• Previous field service experience is strongly preferred.

• Experience with automation systems is a plus.

• Experience in performing preventative or corrective maintenance on servo hydraulic systems is preferred.

• Experience in materials testing is preferred but not mandatory.

• Experience in delivering hands-on and classroom training on technical topics is preferred.

• Ability to successfully pass security background checks for access to US Government and military facilities.

🏝️ Benefits

• Health, dental, life, and LTD insurance.

• 401k plan with matching contributions.

• 100% tuition reimbursement program.