Field Service Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Diagnose and execute repairs on a diverse array of medical imaging equipment, ensuring optimal uptime and dependability across healthcare facilities in Scotland.

• Maintain clear and professional communication with customers and internal teams to meet and exceed service expectations.

• Work in close collaboration with local Sales and Clinical Applications teams to address customer needs and promote solution-focused service delivery.

• Identify and facilitate business growth opportunities within the region by utilizing technical knowledge and fostering customer relationships.

• Provide remote technical support to customers as needed, ensuring quick resolutions and an exceptional customer experience.

⛳️ Requirements

• Qualified Technician or Engineer, or equivalent professional experience in the field of medical devices.

• Experience in Field Service within a healthcare setting is highly desirable.

• Strong technical and analytical abilities, with the capacity to diagnose and resolve intricate equipment issues.

• Self-driven and independent, able to work with minimal supervision while upholding high standards of quality and safety.

• Customer-oriented mindset, possessing excellent interpersonal and listening skills.

• Capable of managing differing opinions with tact and professionalism.

• Proficient in English, both written and spoken, to ensure effective communication with customers and internal teams.

• Valid UK driving license is required for travel throughout Scotland.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options