Field Service Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee installation, testing, commissioning, maintenance, and repair operations for low voltage distribution gear, transformers, and associated power distribution equipment in a professional manner.

• Prepare technical reports/test sheets and monitor spare parts, tools, equipment, consumables, and more.

• Uphold and adhere to safety regulations for the company and the specific job sites.

• Participate in all relevant site meetings.

• Collaborate with Project Management and Site personnel.

• Deliver outstanding customer service to clients by actively listening to their needs and addressing them or escalating as necessary within our organization.

• Maintain regular communication with Project Managers to receive and relay information.

• Actively seek to eliminate waste and enhance value in all processes.

• Comply with all applicable health and safety regulations and engage in safe work practices.

• Follow company policies and rules diligently.

⛳️ Requirements

• An Associate's degree in electrical power distribution or a related field, along with 3+ years of relevant work experience in a similar role.

• Military experience is a plus.

• Experience in Data Centers or equivalent mission-critical systems is preferred.

• Proven experience with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and communication protocols.

• Preferred experience of three to five years in designing low voltage switchgear assemblies/systems and/or power distribution equipment.

• Knowledge of UL Standards, including UL67 Panelboards, UL1008 Transfer Switch Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, and UL 1558 Metal-Enclosed Low-Voltage Power Circuit Breaker Switchgear, along with other relevant standards.

• Willingness to travel 50% or more.

• Availability for on-call work, weekends, and necessary overtime as required.

• Must be able to respond to and arrive at emergency calls within 2 hours.

🏝️ Benefits

• Comprehensive medical, dental, and vision plans

• Life Insurance coverage

• Short-term and Long-term Disability benefits

• Matching 401(k) Contributions

• Vacation and Paid Sick Time

• Tuition Reimbursement program