Field Service Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Responsible for front-line installations, as well as remote and on-site diagnostics before repair services.

• Conduct periodic maintenance visits on Accuray systems.

• Cultivate customer relationships through the effective application of technical expertise.

• Address a wide array of hardware and/or software issues.

• Manage your schedule and work priorities independently.

• Maintain accurate and clear documentation of all work activities.

• Provide training to customer on-site personnel regarding maintenance and service tasks.

• Participate in necessary product and quality training both locally and internationally.

• Support the creation of service documentation.

⛳️ Requirements

• Bachelor’s degree in mechanical or electrical engineering or equivalent experience.

• Ideally, 2 years of practical experience in Field Service, including installation and troubleshooting of complex electronic equipment, preferably in the medical care sector.

• Strong hardware and software computer skills, with an understanding of networking.

• Quick learner of new software tools.

• Ability to prioritize multiple tasks and identify urgency in a dynamic and fast-paced environment.

• Proficient in reading, writing, and speaking in the local language as well as English.

• Must have a valid driver’s license and a clean driving record.

• Authorized to work in the country without the need for sponsorship.

🏝️ Benefits

• Opportunities for professional development.

• After-hours support for urgent service tasks.

• Reimbursement for work-related travel expenses.

• Provision of a company vehicle (if applicable).