Field Service Engineer 2 – Non Exempt

This is a fully remote position, open to applicants in Texas.

📋 Description

• Delivers prominent customer support through on-site installation activities.

• Manages the necessary diagnosis, troubleshooting, servicing, and repair of intricate equipment and systems.

• Evaluates and validates the operational quality of system equipment.

• Guides customers on the operation and maintenance of the system.

• Acts as the company's representative with customers regarding administrative and technical issues for assigned projects.

⛳️ Requirements

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or a related field) or an equivalent combination of education and relevant industry experience.

• Strong analytical and problem-solving abilities with a talent for diagnosing complex technical challenges.

• Established capability to interpret engineering drawings, schematics, and technical documentation.

• Proven expertise with standard engineering tools, testing equipment, and software applications.

• Capacity to work both independently and as part of a team in fast-paced, customer-oriented settings.

• Openness to travel as needed for customer support, training, or project implementation.

🏝️ Benefits

• Health, dental, and vision insurance.

• Life and disability insurance coverage.

• Paid Time Off (PTO).

• 401(k) plan with employer matching contributions.

• Employee Stock Purchase Program (ESPP).

• Wellness initiatives to promote health and well-being.