Field Service Engineer 2

This is a fully remote position, open to applicants in United States.

📋 Description

• Installation, upkeep, troubleshooting, and repair of intricate medical imaging devices.

• Conduct timely and precise preventative maintenance on medical equipment.

• Lead customer communications and act as the escalation point for any customer-related issues.

• Take ownership of customer concerns from dispatch or identification of the issue through to resolution.

• Foster relationships with customers and ensure prompt communication.

⛳️ Requirements

• Associate degree in a relevant field or equivalent military training along with 4 years of experience in servicing electronic equipment.

• High school diploma/GED and 6 years of pertinent experience.

• Technical skills in multivendor modalities, including troubleshooting, repair, and installation.

• Must possess and maintain a valid Driver’s License.

• Familiarity with web applications as well as the Microsoft suite of products.

• Legal authorization to work in the U.S. is mandatory.

• Availability for after-hours work and/or a rotating on-call schedule, including weekends.

• Proven ability to manage multiple competing priorities while ensuring customer satisfaction.

🏝️ Benefits

• Excellent work environment.

• Opportunities for professional development.

• Competitive compensation.