Field Service Engineer 1 – Patient Care Solutions

This is a fully remote position, open to applicants in New York.

📋 Description

• Conduct prompt and precise preventative maintenance on medical equipment.

• Carry out troubleshooting and basic repair services on customer equipment.

• Support senior field engineers with installations and intricate repairs of equipment.

• Actively collaborate with team members to ensure suitable solutions for customers.

• Foster strong relationships with customers and guarantee timely communication.

• Comply with company policies, procedures, and hospital protocols.

⛳️ Requirements

• Associate degree in a relevant field or equivalent military training along with 2 years of experience in servicing electronic equipment.

• Alternatively, a high school diploma/GED combined with 4 years of pertinent experience.

• Must possess and maintain a valid Driver’s License.

• Familiarity with web applications in addition to the Microsoft suite of products.

• Legal authorization to work in the U.S. is mandatory.

• Availability for after-hours work and/or participation in a rotating on-call schedule, including weekends.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• 401(k) retirement plan.

• Life, disability, and accident insurance.

• Tuition reimbursement.