Field Service Engineer 1

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct timely and precise preventative maintenance on medical equipment within a hospital or healthcare environment.

• Execute troubleshooting and basic repair services on customer equipment.

• Support seasoned field engineers with equipment installations and more intricate repairs.

• Actively collaborate with team members to ensure the best solutions for customers.

• Foster relationships with clients and ensure prompt communication, resolution, and follow-up to enhance customer satisfaction.

• Comply with company policies, procedures, and hospital protocols to meet regulatory and compliance standards.

⛳️ Requirements

• An associate degree in a relevant field or equivalent military training with 2 years of experience in servicing electronic equipment.

• Alternatively, a high school diploma/GED accompanied by 4 years of pertinent experience.

• Or a graduate of the GEHC Apprentice Program.

• A valid Driver’s License must be obtained and maintained.

• Familiarity with web applications and the Microsoft Office suite is required.

• Legal authorization to work in the U.S. is mandatory.

• Willingness to be available after hours and/or to participate in a rotating on-call schedule, including weekends.

• Proven ability to handle multiple competing priorities while ensuring customer satisfaction.

🏝️ Benefits

• Competitive compensation.

• Opportunities for professional development.

• Positive work environment.